Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018 GDPR). 

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.  

We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future and we will willingly provide a copy of any info we hold on you. 

The type of information we will collect about you includes:

  • your name 
  • address 
  • phone number 
  • email address 
  • order details

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. 

We do not collect or keep credit card data, we use SagePay for that service who are the UK's biggest provider for credit card processing.  They store your data and enable us to make repeat payments on your card without us knowing any details - with your permission of course.  We do this to speed up orders if you order by phone, or to make extra payments if you have chosen a postage option that is not suitable for your pack.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.   Cannot see us ever having to do that though!

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.   

Cookies

We use cookies on our website to make your viewing fast, and streamlined.  By using this site you agree to our use of Cookies. You can though turn off this feature in your settings area of your browser if you so wish.

If you have any questions/comments about privacy, you should contact us at corporate@voucherline.com